To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge. If you refuse any shipments from Fastsoft.shop you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund. If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. FastSoft.shop does not hold any responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered. Shipping from warehouse: 440 Coe Ave, San Jose, CA 95125 Our Maximum Handling Time is: 1-2 Business days (MONDAY – FRIDAY) We provide Standard Shipping, Estimated Delivery: 3 to 5 Business days (MONDAY – FRIDAY)* (in regular seasons) Standard Shipping Cost: Free PLEASE NOTE: Our order cut-off time is 5:00 PM every weekday. (GMT) Greenwich Mean Time, If the order is placed and a credit card authorization is released before 5:00 PM Monday through Friday, the order will be processed the same day. If the order is placed after 6:00 PM Monday through Thursday, it will be processed on the following business day. i want to change this shipping policy to free shipping because i am selling ebooks digital products
Here’s the revised shipping policy for selling eBooks and digital products:
To ensure that you receive your digital products within the time frame we advertise, please make sure your email address is fully entered and correct. We do not take responsibility for incorrect information.
If you refuse any downloads or if there is an issue with the delivery of your digital products, please contact us immediately. We will do our best to resolve any problems to ensure you receive your product without any issues.
Since we are selling eBooks and digital products, shipping is free, and you will receive your products instantly upon successful purchase.
PLEASE NOTE: Our order processing time is 1-2 business days (MONDAY – FRIDAY). If you place an order before 5:00 PM (GMT) on a business day, it will be processed the same day. Orders placed after 5:00 PM (GMT) or on weekends will be processed on the next business day.
If you have any questions or need further assistance, please feel free to contact us.
Best regards,